Refund Policy

You acknowledge that (1) your cancellation, or attempted or purported cancellation of an order or (2) cancellation due to reasons not attributable to Ni8sky, that is, in the event you provide incorrect particulars, contact number, delivery address etc., or that you were unresponsive, not reachable or unavailable for fulfillment of the services offered to you, shall amount to breach of your agreement to our terms of use and in any such event, you shall be liable to pay the liquidated damages of an amount equivalent to the order value

There may be cases where Ni8sky is is either unable to accept your order or cancels the order, due to reasons including without limitation, technical errors, unavailability of the item(s) ordered, or any other reason attributable to Ni8sky. In such cases, Ni8sky shall not charge a cancellation charge from you. If the order is cancelled after payment has been charged and you are eligible for a refund of the order value or any part thereof, the said amount will be reversed to you.

Should your order fail to reach you on or prior to the Promise Time, you would be eligible to claim and receive a Coupon worth order value or up-to INR 250, whichever is lower. You shall not be eligible to receive the Coupon if: i. Delay on the Promise Time is for unforeseen reasons eg. strikes, natural disaster, Restaurant Partner’s inability to provide the Order.

All refunds shall be processed in the same manner as they are received, refund amount will reflect in your account based on respective banks policies.